DLKJ PROPERTIES LC respects your privacy and is committed to handling your personal information with care and transparency. This Privacy Policy explains what information we collect when you visit this website or use our property management services, why we collect it, how we use and protect it, and the choices you have. The services described on this site are developed and operated by the developer DLKJProps. Our company, DLKJ PROPERTIES LC, is based at 2130 N Bandtail Cir, Cedar City - 84721-8706, United States (US). Please read this policy carefully before sharing any personal information with us.
1. Introduction and Scope
This Privacy Policy applies to information collected through our website, our email communications, our telephone communications, our tenant portal, and our property management services offered by DLKJ PROPERTIES LC. The policy covers both visitors to our website and individuals who submit information through contact forms, who inquire about property management, who apply to rent a property, who sign a lease, or who otherwise engage with our company.
The services presented through this website are developed and operated by the developer DLKJProps on behalf of DLKJ PROPERTIES LC. Our company operates from 2130 N Bandtail Cir, Cedar City - 84721-8706, United States (US). By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not submit personal information to us through our website or contact channels.
We occasionally update this policy to reflect changes in law, technology, or our business practices. When we make significant changes, we will update the revision date shown at the top of this page and may notify you through the website or by email where appropriate.
2. Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our website, and information we receive from third parties in connection with our services. The categories of information we may collect include the following.
- Contact details such as your full name, email address, telephone number, mailing address, and similar identifiers that you provide when you contact us or create an account.
- Account and service details such as your username, password in hashed form, rental application information, lease history, payment history, and the property you manage or rent.
- Financial information such as bank account details and routing numbers needed to collect rent or pay owners, credit card information processed by our payment partners, and income details provided for tenant screening.
- Identity verification data such as a government issued identification number, date of birth, and other details we may lawfully collect for tenant screening and background checks.
- Technical data such as your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, and referring website information.
- Communication records such as messages you send through our contact form, emails, call logs, and transcripts of customer service conversations.
- Usage data such as information about how you navigate and interact with our website, including clicks, scrolling behaviour, and search queries.
We only collect information that is reasonably necessary to provide our services or to comply with legal obligations. Where you choose not to provide certain information, we may be unable to provide the associated service. For example, we cannot process a rental application without your identity and financial information.
3. How We Collect Information
We collect personal information in several ways. We collect information when you submit a contact form, send us an email, or call our office. We collect information when you apply for a rental, sign a lease, renew a lease, or use the tenant portal. We collect information from you in person, over the telephone, or through written correspondence when you engage our property management services.
We also collect information automatically as you browse our website. Our server logs record technical data such as your IP address and the pages you request. Our website may use cookies and similar tracking technologies that collect usage data, as described in a later section of this policy.
From time to time we may receive information about you from third party sources such as credit reporting agencies, tenant screening services, identity verification providers, prior landlords, or employment verification companies. We use this information only to evaluate rental applications and to verify the details you have provided to us.
4. How We Use Your Information
We use the information we collect for the purposes described below. Each purpose is grounded in a lawful basis under applicable data protection law. We do not sell your personal information to third parties, and we do not use your data for purposes unrelated to the ones described here without first obtaining your consent where required.
- To respond to your inquiries and provide information about our property management services.
- To manage our relationship with owners, including preparing management proposals, signing contracts, collecting rent, disbursing payments, and providing monthly statements.
- To process rental applications, run background and credit checks, verify income and references, and select qualified tenants.
- To administer leases, renewals, amendments, terminations, and turnovers.
- To handle maintenance requests, coordinate repairs, schedule inspections, and communicate with tenants and vendors.
- To operate and improve our website, tenant portal, and other digital services.
- To send you important administrative messages, legal notices, and security alerts.
- To comply with applicable laws, regulations, court orders, and legal processes.
- To protect the rights, property, and safety of DLKJ PROPERTIES LC, our clients, tenants, and the public.
- To detect, prevent, and address fraud, abuse, and security incidents.
Where we rely on your consent as the legal basis for processing your information, you may withdraw that consent at any time by contacting us using the details in the final section of this policy. Withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal.
5. Legal Bases for Processing
Under the General Data Protection Regulation and similar data protection laws, we rely on several lawful bases to process personal information. The basis we rely on depends on the nature of the data and the purpose of the processing.
We process information to perform a contract with you when we provide property management services, sign a lease, or process a rental application. For example, we need your payment details to collect rent and manage the tenancy.
We process information to comply with our legal obligations. This includes tax reporting, record keeping required by housing and tenant laws, responding to lawful requests from public authorities, and meeting public safety requirements.
We process information for our legitimate interests where those interests do not outweigh your rights and freedoms. This includes operating and securing our website, preventing fraud, improving our services, and conducting ordinary business analysis.
Where required by law, we obtain your consent before processing certain categories of information, such as details used for targeted advertising or the processing of special category data. You may withdraw consent at any time by contacting our office.
8. Service Providers and Vendors
We engage a limited number of trusted vendors to support our operations. Each vendor is carefully selected and is required to comply with our security and privacy standards. When we engage a vendor, we define the purposes for which the vendor may use your information and restrict the vendor from using it for any other purpose.
Payment processing is handled by secure, PCI compliant payment partners. When you pay rent online, the payment platform collects your card or bank details directly over an encrypted connection. We do not store full payment card numbers on our own systems. We receive only the confirmation details and the information needed to reconcile your payment.
Tenant screening is performed by specialised background check providers. When you complete a rental application, we share your identity and contact details with the screening provider so that provider can perform a credit and background check. The results are shared back with us and with the relevant property owner as part of the leasing decision.
Our website and tenant portal are hosted by cloud service providers who maintain secure and redundant infrastructure. These providers may have access to encrypted backups for the sole purpose of maintaining service continuity and security.
9. Data Security Measures
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorised access, disclosure, alteration, and destruction.
We use encryption technologies to protect sensitive data during transmission and at rest. Payment information is protected with industry standard secure protocols. Access to personal and financial information within our company is restricted to authorised personnel who need it to perform their duties, and our staff receive regular training on privacy and security.
We maintain administrative policies that govern the collection, storage, access, and deletion of personal information. We review our security practices periodically and update them in response to new risks and technological developments.
Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you should take reasonable precautions when sharing personal data online. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details in the final section of this policy.
10. Information Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
Contact information submitted through our website is kept for a reasonable period to respond to your inquiry and to follow up where appropriate. Tenancy and lease records are kept for the duration of the tenancy and for a period after it ends, as required by applicable housing and tax laws and our internal record keeping policy.
Financial and accounting records are retained for the periods required by tax and accounting regulations. Security logs and technical data are kept for a limited period needed to support security monitoring and troubleshooting.
When personal information is no longer needed, we securely delete it or de-identify it so that it can no longer be linked to you. We may retain aggregated or anonymised data for analytical purposes after deleting the individual level details.
11. Privacy for Children
Our website and services are intended for adults and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us using the details in the final section of this policy so we can investigate and remove the information. We ask that parents and guardians supervise children to ensure that they do not submit personal information to our website or services.
This policy is written in plain English and does not use quotation marks, but please note that the operator for this site is the developer DLKJProps operating on behalf of DLKJ PROPERTIES LC, and all parent company details are recorded at 2130 N Bandtail Cir, Cedar City - 84721-8706, United States (US).
12. Your Rights and Choices
Depending on your location and the applicable law, you may have certain rights regarding your personal information. These rights may include the right to access, correct, delete, or restrict the processing of your information, and the right to data portability.
You have the right to request a copy of the personal information we hold about you. You have the right to ask us to correct inaccurate or incomplete information. You have the right to ask us to delete your information in certain circumstances, for example where the information is no longer necessary for the purpose for which it was collected.
You have the right to object to processing that is based on our legitimate interests, and you have the right to ask us to restrict processing in certain situations. You also have the right to lodge a complaint with the relevant supervisory authority if you believe that we have processed your information in violation of data protection law.
To exercise any of these rights, please contact us using the details provided in the final section of this policy. We will verify your identity before responding to your request and will aim to respond within the timeframe required by law. We may need to retain certain information for legal or legitimate business purposes even after you request its deletion.
13. California Privacy Rights
If you are a resident of California, the California Consumer Privacy Act and related regulations provide you with specific rights regarding your personal information. The description below supplements the information provided elsewhere in this Privacy Policy and applies solely to California residents.
We do not sell your personal information. We do not share your personal information for cross context behavioural advertising. We collect the categories of personal information described in Section 2 of this policy, including identifiers, financial information, commercial information, internet activity, and inferences drawn from that information.
If you are a California resident, you have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the business purpose for collecting it, and the categories of third parties with whom we share it.
You have the right to request that we delete personal information we have collected from you, subject to exceptions permitted by law. You also have the right to be free from discrimination for exercising your privacy rights. To exercise these rights, please submit a verifiable request through the contact details in the final section of this policy.
14. International Transfers
Our company and services are based in the United States at 2130 N Bandtail Cir, Cedar City - 84721-8706, United States (US). If you access our website or services from outside the United States, your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
When we transfer personal information across borders, we take steps to ensure that it receives an adequate level of protection in accordance with applicable requirements. This includes relying on recognised transfer mechanisms, implementing appropriate contractual safeguards, and maintaining the security practices described in this policy.
By submitting personal information to us, you acknowledge that we may transfer, store, and process your information in the United States and other locations where we or our service providers operate. We will continue to protect transferred information in line with the commitments in this policy.
15. Links to Third Party Websites
Our website may contain links to third party websites that are not operated by us. These links are provided for your convenience and information. We do not control these websites and we are not responsible for their content, their privacy practices, or how they handle your information.
If you follow a link to a third party website, we encourage you to review that website privacy policy and terms before providing any personal information. This Privacy Policy applies only to the website and services operated by DLKJ PROPERTIES LC, and it does not govern your use of external websites.
The inclusion of a link on our website does not imply any endorsement of the linked website or its owners. We recommend that you exercise caution and review the policies of any site you choose to visit.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the last updated date at the top of this page and post the updated policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. If we make material changes that affect your rights, we will provide a more prominent notice where appropriate, such as a message on our website or an email to the address we hold for you.
The most current version of this policy will always be available at our website. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms. For the full history of any change and to confirm we are based at 2130 N Bandtail Cir, Cedar City - 84721-8706, United States (US), you may contact our office.
17. Contact Information
If you have any questions about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us using the details below.
- Company name: DLKJ PROPERTIES LC
- Contact person: Gong Birong
- Email: update@dlkjprops.mom
- Phone: +15673300288
- Address: 2130 N Bandtail Cir, Cedar City - 84721-8706, United States (US)
These services are developed and operated by the developer DLKJProps. If you prefer, you may send written correspondence to the address above, and our team will respond as promptly as possible. We are committed to resolving any concern you raise about your privacy in a fair and timely manner.
This policy is effective immediately upon publication. By engaging DLKJ PROPERTIES LC for property management or by using this website, you acknowledge that you have read and understood the practices described above. Thank you for trusting DLKJ PROPERTIES LC with your care and for choosing professional residential property management near Bandtail Cir in Cedar City.